Quality policy
The customer is our focus
Wuxi Cast GmbH (WCF) is committed to continuous improvement. The quality policy is defined and supported by the management.
We believe that holistic customer satisfaction, the prosperity of our employees and a respectful approach to the environment are the cornerstones of our continued success.
Environmental awareness
Production
All our products are produced not only in accordance with the applicable technical regulations, but also with a particular focus on environmentally friendly processes. Our commitment to the planet is reflected in our decision to use resource-saving materials and processes that not only meet today’s environmental standards, but often exceed them.
Resource efficiency
Every decision we make reflects our efforts to use our resources efficiently and responsibly. This also includes the continuous monitoring and optimization of our operational processes.
Social responsibility
Employee development
Every employee is part of our family. That’s why we invest in continuous training and development to ensure they can reach their full potential. By recognizing and nurturing individual talent, we create an environment that encourages initiative and innovation.
Health and well-being
The well-being of our employees is our top priority. Through supportive measures and a positive working atmosphere, we help to ensure that the satisfaction and general well-being of our teams is always at the forefront.
Team spirit
We pride ourselves on our culture of respect, openness and honesty. Our employees are our greatest asset and a harmonious working environment is key to our collective success.
Social responsibility
Employee development
Every employee is part of our family. That’s why we invest in continuous training and development to ensure they can reach their full potential. By recognizing and nurturing individual talent, we create an environment that encourages initiative and innovation.
Health and well-being
The well-being of our employees is our top priority. Through supportive measures and a positive working atmosphere, we help to ensure that the satisfaction and general well-being of our teams is always at the forefront.
Team spirit
We pride ourselves on our culture of respect, openness and honesty. Our employees are our greatest asset and a harmonious working environment is key to our collective success.
Integrity in corporate governance
Customer loyalty
We strive not only for business deals, but also for lasting partnerships. Through our objective and reliable approach, we build long-term, successful customer relationships based on trust.
Transparency
We know that trust is fostered through transparency. Our management ensures that every decision and communication is clear and understandable.
Continuous improvement
In a constantly changing business world, we always stay on the ball. We actively monitor market and industry developments to ensure that our strategies and offerings are always relevant and future-oriented. In addition, we rely on regular internal audits and feedback meetings to continuously optimize our processes. By involving our employees and partners in the improvement process, we ensure holistic and continuous development.
Services and communication
Customer service
We are here to serve. Regardless of the size or nature of the request, we always strive to respond accurately and quickly. And when problems do arise, we are on hand to help our customers find effective solutions.
Quality awareness
Mistakes are learning opportunities. If there are complaints, we use them as an opportunity for reflection and improvement.
Services and communication
Customer service
We are here to serve. Regardless of the size or nature of the request, we always strive to respond accurately and quickly. And when problems do arise, we are on hand to help our customers find effective solutions.
Quality awareness
Mistakes are learning opportunities. If there are complaints, we use them as an opportunity for reflection and improvement.
Business management
Business efficiency
Our commitment to business excellence is reflected in every business decision. Through prudent resource planning and targeted customer acquisition, we ensure the stability and growth of our company for years to come.
